Questions, answered straight.

We design, build and manage AI-powered systems for small and mid-size businesses. That includes AI phone answering, customer follow-up, CRM, booking, marketing automation, reviews and automated SOPs, all on one platform. We handle the setup and ongoing management for you.

We work with electricians, roofing and exterior contractors, solar companies, HVAC, landscaping, tree service, plumbing, law firms, mortgage lenders, real estate agents and brokerages, professional coaches and auto repair shops. The system also works for most service businesses that rely on calls and appointments.

We’re headquartered in Florida and work with clients nationwide. Setup, training and support are done remotely.

Both. You get an enterprise-grade platform, and our team builds it, runs it and improves it. You don’t have to learn new software unless you want to.

An AI receptionist is software that answers your business phone with a natural voice, 24 hours a day. Ours answers questions about your business, books appointments on your calendar, takes messages, texts back missed callers and transfers calls to your team when a person is needed.

Every plan has a one-time setup fee and a flat monthly fee. Squad fits solo owners and small crews, Unit fits growing teams and Command fits multi-location operators. Current pricing is on our Plans page, and phone minutes, text carrier fees and ad spend are billed at cost.

The AI-Team, LLC is a Florida company founded and owned by Michael Lokey, who also leads Patriot Power Company. Learn more on our About page.

No. The AI-Team, LLC is the Florida company at theai-team.ai, reachable at 1-855-9AI-TEAM. We are not affiliated with other businesses that use similar names.

We set the AI’s introduction with you and recommend being transparent. Many businesses have the assistant introduce itself as the company’s virtual assistant. Some states have AI disclosure rules, and we configure scripts with those in mind.

It follows your rules: it can transfer to a person, take a detailed message, book a callback or alert your on-call staff by text.

Today’s AI voices sound natural and handle normal conversation, interruptions and follow-up questions. We tune the voice, pace and script to match your brand.

Yes. It books into the calendars and time slots you define, including service areas, job types and buffer time.

Every client gets a monthly ROI report showing calls answered, inquiries captured, appointments booked, tools retired, software savings and estimated hours saved.

The platform covers up to 39 software categories, including phones, CRM, texting, email, booking, e-signature, websites, funnels, automations, reviews and more. Whether a specific tool can be cancelled depends on how you use it, which our free stack audit checks before you cancel anything.

Most clients see results first from the AI front desk and missed-call follow-up, often within the first weeks after launch. Deeper automation builds up over the following months.

A typical first phase, the AI front desk plus follow-up, launches in a few weeks. We agree on the launch date in writing during the mission plan.

No. You can forward your existing number or port it in. Customers keep calling the number they already know.

You do. Your contacts, conversations and records belong to your business, and our agreements include your right to export them.

SOPs are standard operating procedures: the step-by-step way your business handles things like a new inquiry, an emergency call or a finished job. We write them down with you and turn them into automations that run on their own.

Plans include a one-time setup fee and a monthly fee. Terms are explained clearly in your proposal before you commit.

Yes, when done correctly. Calling and texting consumers requires proper consent under federal and state telemarketing rules, and business texting requires carrier registration. We build consent capture into your forms, handle texting registration during onboarding and recommend your counsel review outbound campaigns.

Yes. For law firms, lenders and real estate, we configure scripts so the AI doesn’t give legal or financial advice, and we build in fair housing and disclosure review. Your compliance team or counsel should approve client-facing language before launch.